CONTACTS - Administrator Guide -

CONTACTS - Administrator Guide -

Call Center Studio - Administrator Guide

Contacts



Contacts




To access Contacts, from the administrator screen, press the button shown below:




Adding Contacts:

  • Single Contact: To add a single contact press the new button, , in the top right corner. 
  • Multiple Contacts: 
  • Prepare a CSV file with the appropriate headings for the input fields shown below


  • Press the import button, ,  select the appropriate CSV file located on your desktop, then press upload.